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Opteon Satisfaction Survey
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Opteon Satisfaction Survey
Your Opinion Matters:
Take Our Survey to Shape a Better Experience
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B2B industry specialization:
How would you rate your overall satisfaction with our agency's services?
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Scale from 1 to 5 where 1 is strongly dissatisfied & 5 is highly satisfied
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2
3
4
5
Do you feel that our agency understands your industry and target audience effectively?
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Scale from 1 to 5 where 1 is very poor understanding & 5 is excellent understanding
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2
3
4
5
Project management skills:
Are you satisfied with our team's level of communication in relation to different projects?
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Scale from 1 to 5 where 1 is strongly dissatisfied & 5 is highly satisfied
1
2
3
4
5
How satisfied you have been with our overall project management support (brief clarification, planning, follow-ups, responsiveness, status meeting updates, etc.)?
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Scale from 1 to 5 where 1 is strongly dissatisfied & 5 is highly satisfied
1
2
3
4
5
Creativity:
How satisfied are you with the creativity and innovation displayed in our content materials and deliverables?
Graphic Design Services
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• Scale from 1 to 5 where 1 is strongly dissatisfied & 5 is highly satisfied
1
2
3
4
5
N/A
Copywriting Expertise
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• Scale from 1 to 5 where 1 is strongly dissatisfied & 5 is highly satisfied
1
2
3
4
5
N/A
Video Production & Animation
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• Scale from 1 to 5 where 1 is strongly dissatisfied & 5 is highly satisfied
1
2
3
4
5
N/A
PPT Design Enhancement
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• Scale from 1 to 5 where 1 is strongly dissatisfied & 5 is highly satisfied
1
2
3
4
5
N/A
Flexibility:
How well did our agency adapt to changes and adjustments throughout the project?
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Scale from 1 to 5 where 1 is very poor adaptation to change & 5 is excellent adaptation to change
1
2
3
4
5
Cost Effectiveness:
How would you rate the value for money provided by our agency?
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Scale from 1 to 5 where 1 is very poor value of money & 5 is excellent value for money
1
2
3
4
5
Speed:
Have we met your expectations in terms of project timelines and deadlines?
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Scale from 1 to 5 where 1 is consistently missed deadlines & 5 is consistently met deadlines
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2
3
4
5
General:
How likely are you to recommend our agency to other B2B marketers?
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Scale from 1 to 5 where 1 is very unlikely & 5 is very likely
1
2
3
4
5
We would love to hear from you! Do you have a suggestion, in which area we could improve our service levels to further excel in what we do?
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Please share any feedback or any aspects of our team's work that you found particularly impressive or satisfying.
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Would you like to provide your email address for follow-up on any complaints or feedback?
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Yes, I would like to provide my email address for follow-up.
No, I prefer to remain anonymous.
Your email address
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