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Privacy policy

The purpose of this Privacy Policy is to summarize what types of personal data we collect about you when you interact with us, how do we use that data, why we need that and most importantly, how do we keep that safe.

In order for us to operate, we need to collect and use certain types of data – personal information – about the people with whom we deal. These people include our employees, our suppliers and others with whom we conduct business, as well as prospective, existing or past clients. We must deal with such personal information properly. All data capturing and data processing is done in accordance with the applicable data protection and privacy laws, including the General Data Protection Regulation (“GDPR”).

This Privacy Policy only relates to personal data collected by us via the website, forms, emails and telephone calls. This Privacy Policy does not apply to personal data provided to us by any other means or via any other website.

Our website may contain links to other websites of interest. Please note that we cannot control the data collection and data processing policies of those other websites, therefore we cannot be responsible for the data protection policies of those sites related to the information you provide when visiting them. Please read carefully the privacy policies of other websites you visit.

WHAT WE COLLECT

  • Your contact details, and those of the organization you work for, such as email address and phone number.
  • Details of your interactions with us through phone contact, email or online.
  • Details of your visits to our websites, and which site you came from to ours.
  • Information gathered by the use of cookies in your web browser. Please see our cookies section below for more information.

HOW WE USE THE DATA COLLECTED

We require the collected information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and administration.
  • We may use the information to improve our products and services.
  • Marketing purposes: we may periodically send promotional emails or mails about new products and services we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to innovate products and services or customise the website according to your interests.

Whenever we collect and process data for these purposes, we will ensure that we always take account of your Personal Data rights.

We may also disclose identifiable information when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

HOW YOU CAN OPT OUT

If you do not want to receive email or mailings from us in the future, please let us know by emailing us at contact@contentim.com. We may request you to provide a copy of your ID card or otherwise evidence your identity. We will respond to your request within a reasonable timeframe.

If you supply us with your telephone number online, you may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know via email, as described above.

HOW WE PROTECT PERSONAL DATA

We strive to maintain appropriate technical and organizational security safeguards designed to protect your personal data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the personal information stored is absolutely secure.

We will notify you of any data breach we notice that is likely to have unfavorable consequences for your privacy in accordance with applicable law.

WHAT ARE YOUR RIGHTS

You have the following rights in relation to your personal data:

The right to obtain, at reasonable intervals and free of charge, information on whether or not your personal data are being stored and processed and to receive the personal data that is being processed in an intelligible form.

Information we hold for you will no longer be processed if you request us to do so.
You have the right to withdraw consent at any time.
You also have the right to request rectification or erasure of personal data.
You may also request us to provide your data in a structured, commonly used format which can be transmitted to another data controller.

To exercise these rights, please email us at Contact@Contentim.com. We may request you to provide a copy of your ID card or otherwise evidence your identity. We will respond to your request within a reasonable timeframe.

UPDATES TO THIS PRIVACY STATEMENT

We may update this Privacy Statement from time to time. We will post on this page any changes we may make to this Privacy Policy in the future, furthermore, where appropriate, we will notify you by email about the changes. All changes shall be effective from the date of publication, unless otherwise provided in the notification.

OUR COOKIE POLICY

Similarly to almost all websites you visit, our website uses a feature of your internet browser called “cookies”. Cookies are small, simple text files that a website sends to your computer’s web browser while you are viewing a website.

There are two types of cookies we use. First, session cookies, which are stored in the cookie file of your computer temporarily until you close your browser. Once closing the browser, these cookies are automatically deleted. Second, we use stored or persistent cookies that are stored in your cookie files permanently on your computer, unless you decide to delete them manually or change the cookie settings in your browser, see below.

We need to use these cookies in order to monitor the use of our website. Cookies allow us to track overall usage, determine areas that you prefer, make your usage easier by recognizing you and providing you with a customized experience. If you continue to navigate around our website, we will assume you are happy for these cookies to be set. For example, cookies used by our website include Google Analytics. Google Analytics helps us to monitor website traffic and usage. No personal information is stored in these cookies.

HOW YOU CAN MANAGE COOKIES IN YOUR BROWSERS

Most of the browsers are set up to accept cookies by default. If you choose to, you can delete cookies in your browser settings from time to time to remove all cookies and data stored in them. You can also adjust your browser settings to refuse all cookies or indicate when a cookie is being sent. Please note that if you disable cookies you may find you are unable to access certain content or functionality on the website.

This privacy statement was updated on the 09 January 2023.