Privacy Policy
Last updated: June 2026
The purpose of this Privacy Policy is to explain how Contentim Sàrl collects, uses, stores, shares and protects personal data when you interact with us. We are committed to handling personal information responsibly, transparently and in accordance with applicable data protection laws.
Contentim Sàrl is a Swiss-based B2B marketing and growth agency serving clients across Switzerland, Europe, the United Kingdom and other international markets. In the course of our business activities, we collect and process certain personal data relating to our employees, contractors, suppliers, clients, prospective clients, website visitors and other business contacts.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP), the European Union General Data Protection Regulation (GDPR), the UK GDPR and other applicable data protection laws.
This Privacy Policy applies to personal data collected through our website, contact forms, email communications, telephone conversations, webinars, events, social media interactions and other business communications. It does not apply to personal data collected by third-party websites or services that may be linked from our website. We encourage you to review the privacy policies of any third-party websites you visit.
What Information We Collect
The information we collect depends on the nature of your interaction with us. This may include your name, company name, job title, business email address, telephone number and postal address. We may also collect information about your interactions with us, such as correspondence, meeting notes, event registrations, webinar participation, requests for information, content downloads and other communications.
When you visit our website, we may collect technical information including your IP address, browser type, operating system, device information, referring website, pages visited and the date and time of your visit. We may also collect information through cookies and similar technologies, as described in the Cookie Policy section below.
If you apply for employment or freelance opportunities with Contentim, we may collect information contained in your application materials, including your CV, employment history, qualifications, references and interview notes.
Contentim Sàrl is a Swiss-based B2B marketing and growth agency serving clients across Switzerland, Europe, the United Kingdom and other international markets. In the course of our business activities, we collect and process certain personal data relating to our employees, contractors, suppliers, clients, prospective clients, website visitors and other business contacts.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP), the European Union General Data Protection Regulation (GDPR), the UK GDPR and other applicable data protection laws.
This Privacy Policy applies to personal data collected through our website, contact forms, email communications, telephone conversations, webinars, events, social media interactions and other business communications. It does not apply to personal data collected by third-party websites or services that may be linked from our website. We encourage you to review the privacy policies of any third-party websites you visit.
How We Use the Information We Collect
We collect and process personal data in order to operate our business effectively and provide our services. The information we collect may be used for internal administration and record keeping, managing client relationships, delivering projects and services, responding to enquiries, providing customer support, processing contractual arrangements and maintaining business relationships.
We may use the information we collect to improve our services, website functionality, marketing activities and overall user experience. We may also use personal data to communicate with you about our services, industry insights, webinars, events, publications and other content that may be relevant to your professional interests.
From time to time, we may contact you by email, telephone or other business communication channels regarding our services, market research initiatives, events or other business-related matters. Where required by law, we will obtain your consent before sending marketing communications. In other cases, we may rely on our legitimate interest in maintaining and developing professional business relationships.
We may also process personal data to comply with legal obligations, enforce our contractual rights, protect our legitimate business interests, maintain the security of our systems and defend against fraud, misuse or unauthorized access.
Whenever we collect and process personal data, we take appropriate measures to ensure that your rights and freedoms are respected.
Legal Basis for Processing
Depending on the circumstances, we process personal data on one or more of the following legal grounds:
- The performance of a contract or steps taken prior to entering into a contract;
- Compliance with legal obligations;
- Our legitimate business interests, provided these do not override your rights and freedoms;
- Your consent, where consent is required by applicable law.
Sharing Personal Data
In order to operate our business, we may share personal data with carefully selected service providers and business partners who assist us in delivering our services. These may include providers of cloud hosting, CRM systems, marketing automation platforms, website analytics tools, webinar platforms, IT support services and professional advisory services.
Examples of such providers may include Microsoft 365, Google Analytics, LinkedIn, HubSpot, Marketo, Salesforce and similar business systems that support our operations.
We may also disclose personal data when required to do so by law, regulation, court order or governmental authority, or when necessary to establish, exercise or defend legal claims.
We do not sell personal data to third parties.
International Data Transfers
As an international company serving clients across multiple countries, personal data may be transferred to and processed in countries outside Switzerland, the European Economic Area (EEA) or the United Kingdom.
Where such transfers occur, we implement appropriate safeguards to protect personal data, including the use of Standard Contractual Clauses, adequacy decisions recognised by the relevant authorities or other legally approved transfer mechanisms.
How You Can Opt Out
If you no longer wish to receive marketing communications from us, you may opt out at any time by clicking the unsubscribe link included in our emails or by contacting us directly at contact@contentim.com.
You may also request that we stop using your personal data for direct marketing purposes. Please note that opting out of marketing communications will not affect service-related or contractual communications that are necessary for our business relationship with you.
How We Protect Personal Data
We are committed to maintaining appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or unauthorized access.
Our security measures may include access controls, secure cloud environments, encryption where appropriate, employee confidentiality obligations, security monitoring and incident response procedures.
While we take reasonable precautions to protect personal data, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Nevertheless, we continuously review and improve our security practices to maintain a high level of protection.
Should a personal data breach occur that is likely to result in a risk to the rights and freedoms of individuals, we will notify the appropriate supervisory authorities and affected individuals in accordance with applicable legal requirements.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, reporting and contractual requirements.
Client and supplier records may be retained for the duration of the business relationship and for any statutory retention periods required by law. Marketing contact information may be retained until consent is withdrawn or an objection to processing is received. Recruitment-related information is generally retained only for the period necessary to complete the recruitment process and any applicable legal obligations.
When personal data is no longer required, it is securely deleted, anonymized or otherwise disposed of in accordance with our retention policies.
Your Rights
Subject to applicable data protection laws, you may have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of personal data, restrict or object to certain types of processing, withdraw consent where processing is based on consent, and request the transfer of your data in a structured, commonly used and machine-readable format.
You also have the right to lodge a complaint with the competent data protection authority if you believe your personal data has been processed unlawfully.
To exercise any of these rights, please contact us at contact@contentim.com. We may request reasonable proof of identity before responding to your request. We will respond within the timeframes required by applicable law.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business activities, legal requirements or technological developments.
Any updates will be published on this page together with a revised “Last updated” date. Where required by law, we may also notify you directly of significant changes.
Cookie Policy
Like most modern websites, our website uses cookies and similar technologies to improve functionality, enhance user experience, understand website usage and support our marketing activities.
Cookies are small text files stored on your device when you visit a website. Some cookies are necessary for the operation and security of the website, while others help us understand how visitors interact with our content and services.
We may use session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted.
Cookies may be used to remember user preferences, analyze website traffic, improve website performance and support marketing and advertising activities. Analytics tools such as Google Analytics may collect aggregated information about website usage. Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
You may manage or withdraw your cookie preferences at any time through our cookie consent tool or through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.
Contact Us
If you have any questions regarding this Privacy Policy or the way Contentim processes personal data, please contact us at:
Contentim Sàrl
Geneva, Switzerland
Email: contact@contentim.com